Frequently Asked Questions

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?

We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

How do I care for my prints?

Metal prints can be dusted and cleaned with a soft microfiber cloth. For more stubborn issues, you can use a damp microfiber with Dawn soap. You can also clean with Isopropyl alchohol.

Paper prints with UV coating can be dusted and cleaned with a soft microfiber cloth. For more stubborn issues, you can use a damp microfiber with Dawn soap

Plain paper prints with no coating should not be cleaned and should be handled with white cloth gloves. Handling is best left to your framing professional.

Acrylic prints can be dusted and cleaned with a soft microfiber cloth. For more stubborn issues, you can use a damp microfiber with Dawn soap on the surface of the acrylic. Be careful not to get any water along the edges

Can I cancel my order?

All print sales are final. Please contact us as soon as possible if you need to cancel your order.

How long does it take to process a refund?

Processing a refund can take up to 7-10 business days.

How do I return my package?

We will replace images damaged in shipping

Who to contact?

You can reach out at any time sending us a message here.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We do not accept returns unless damaged; all sales are FINAL. We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All materials used in my artwork are archival grade and have been tested by the Wilhelm institute. For interior applications, not in direct sunlight, paper Giclée prints are tested to 115 years, metal prints are tested to at least 65 years.

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